Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.
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The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users. Join us as we drive the future of e-commerce here at TikTok.
Responsibilities:
- Develop a mass onboarding strategy by identifying large numbers of potential partners, especially for small and medium-sized businesses
- Outreach to potential partners and convert them by properly addressing the benefits and removing onboard blockers
- Structured thinking and drove the XFN team to optimize partners' onboarding funnel
- Develop strategies and programs to grow and scale the SMB partner's community
- Responsible for partners' growth metrics and systematic educational processes; provided customized guidance and courses for partners at different stages; and designed a series of reach and motivation strategies to improve the partners' learning rate
- Study successful cases of top partners, and summarize effective operation methodology to improve team operation efficiency
Qualifications
Minimum Qualifications:
- Experience in social media community operation or social account management.
- A fast learner with a good sense of judgment and original thinking. Ability to thrive in ambiguity and adjust quickly to change.
- Excellent communication, presentation, and analytical skills.
- Passion for business and high attention to detail.
- Fluent in Japanese and English; Cross-cultural communication and collaboration skills working cross-functionally in a global working environment.
Preferred Qualifications:
- Strong knowledge of the Japanese SMB industry landscape, digital evolution, and mobile transformation.
- 3 to 5 years of experience in account management operation-related role in the commerce industry.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.