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TikTok Commerce - Live Streaming Operation Manager

AT TikTok
TikTok

TikTok Commerce - Live Streaming Operation Manager

London, United Kingdom

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

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At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

TikTok Shop is an innovative marketplace fully integrated into TikTok. It brings together online sellers, buyers and creators - all within TikTok to build a one-stop, seamless shopping experience and bringing more commerce solutions that further enable our community to discover and engage with what they love.

We are looking for an experienced Live Streaming Operations Manager to join our team in London. The ideal candidate will have a deep understanding of live streaming, content operations, and influencer management. This role involves managing live streaming content, working with influencers, and coordinating with merchants to ensure successful live streaming events.

- Manage relationships with influencers and merchants to facilitate successful live streaming events
- Provide training and support to influencers and merchants on live streaming best practices, and oversee the day-to-day operations of live streaming content, ensuring high GMV and high-quality content.
- Coordinate with cross-functional teams including marketing, product, and sales to support live streaming initiatives.
- Monitor live streaming metrics and use data to inform operational improvements.
- Identify and recruit new influencers to join the platform.

Qualifications

Minimum requirements:
- Experience in live streaming operations, content management, or influencer management; proven track record of driving engagement and growth through live streaming.
- Deep understanding of live streaming platforms=
- Strong business development skills with the ability to recruit and manage influencers.
- Data-driven mindset with the ability to analyze performance metrics and make data-informed decisions.
- Fluent in English, both written and spoken.

Preferred requirements:
- Excellent communication, negotiation, and relationship-building skills.
- Ability to thrive in a fast-paced, dynamic environment and adapt to frequent changes.
- Creative thinker with a passion for driving innovation and solving complex problems.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Client-provided location(s): London, UK
Job ID: TikTok-7433733774909245735
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.