Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

TikTok Commerce - Creator Operation Manager/Senior Manager - Japan

AT TikTok
TikTok

TikTok Commerce - Creator Operation Manager/Senior Manager - Japan

Tokyo, Japan

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

Want more jobs like this?

Get jobs in Tokyo, Japan delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users. Join us as we drive the future of e-commerce here at TikTok.

Responsibilities:
- Identify and support creators with great potential in commerce, and provide training to help them grow; design and develop creator growth plans on TikTok
- Responsible for key business results including the number of creators at different levels, creator content engagement, and long-term retention/sustainable growth
- Identify the Affiliate Program strategy based on business needs, and design and implement creator and partner education programs to drive quality creator/content supply and creator growth at scale leveraging the Affiliate services/platform
- Align with cross-function teams to improve creators' experience on TikTok, and initiate and create opportunities for creators to grow, including but not limited to online and offline campaigns, brand opportunities, product launches, etc.
- Navigating through ambiguity, adapting to frequent changes, and influencing key stakeholders
- Initiate and launch efficient, cost-effective programs, content strategies, activations, or incentive strategies to incentives and engage creators to gain performance growth
- Decomposing complex problems, devising new approaches, and creating scalable solutions

Qualifications

Minimum Qualifications:
- Excellent logical analysis ability and data-sensitive, attention to detail, affinity with numbers, strong in problem-solving
- Experience in managing diverse teams or agencies
- Ability to communicate and collaborate effectively within a diverse range of people and job functions;
- Familiar with TikTok and mainstream affiliate programs is preferred
- Fluent in Japanese and English; Cross-cultural communication and collaboration skills, working cross-functionally in a global working environment.

Preferred Qualifications:
- 3 to 5 years of relevant experience in content-based platforms
- Strong connections with creators and creator agencies are preferred
- Excellent interpersonal skills, strong in both verbal and written communication, flexible in an organizational environment

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Client-provided location(s): Tokyo, Japan
Job ID: TikTok-7434464255589599500
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.