The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users. Join us as we drive the future of e-commerce here at TikTok.

We are seeking a motivated, highly analytical individual who prides themselves on being the go-to problem solver in a fast-paced, dynamic environment. This person will be someone who can work both autonomously and collaboratively to leverage insights from analysis and help grow our platform. They will utilize effective communication to liaise with Key Leaders across the business with clear, concise, and structured proposals for establishing processes, strategic initiatives, and target setting. On top of working in a team environment, they will have the ability to autonomously break down business goals, assist teams in establishing sub-goals and design communication/decision-making mechanisms.

Responsibilities:
- Understand the commerce growth history in global markets, identify strategic opportunities, and optimize overall business efficiency.
- Establish and lead the Business Strategy and Operations team, break down business goals, assist each team in establishing sub-goals and plans, and design communication and decision-making mechanisms to ensure project progress.
- Organize the team to explore best practices, abstract effective operational methodologies applicable locally, promote cross-team learning within the business, and strengthen knowledge transfer among new and existing employees.
- Collaborate closely with all cross-functional teams, be familiar with the work plans and priorities of each team, and assist business leaders in making decisions on key projects, strategies, and executions.

Qualifications

Minimum Qualifications:
- Strategic Leader with demonstrable, hands-on, experience working in one or more of the following; Operational Strategy, Management Consulting, Growth Strategies, Commercial Analysis, and Enterprise Management.
- Experience overseeing strategic projects, driving forward cross-team collaboration, and influencing decision-making through data with actionable insights.
- Prior experience building a team in a fast-paced ambiguous environment that focuses on driving business growth and efficiency.

Preferred Qualifications:
- 3 to 5 years of experience working in a consumer-focused environment e.g. Commerce, Retail, FMCG, Social Media, Technology, and Entertainment.
- Knowledge/understanding of business models similar to TikTok and other content-based platforms.
- Experience working across different markets, sectors, and countries.
- Fluency in Japanese and English or Chinese language is preferred due to cross-functional and cross-cultural collaboration with several global markets.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.