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TikTok Commerce - Account Manager/Senior Account Manager (FMCG) - Japan

AT TikTok
TikTok

TikTok Commerce - Account Manager/Senior Account Manager (FMCG) - Japan

Tokyo, Japan

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

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The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users. Join us as we drive the future of e-commerce here at TikTok.

Responsibilities:
- Defining the long-term strategy, leading key initiatives, and setting the future direction of partners
- Responsible for the P&L of the Non-Fashion&Beauty categories
- Providing certain industry knowledge and leveraging your network to ensure success in the category
- Map the category and subcategories landscape, and define priority on which segment to be developed in collaboration with partners
- Acquiring partners by actively identifying, prioritizing, and onboarding to the platform
- Developing partners by driving and managing end-to-end partnerships, planning, executing, and maintaining category performance, including but not limited to business model suggestions, creator affiliation, partner education
- Collaborate cross-functionally to unlock partners' potential on the platform, drive brand growth, and adopt livestream and short videos
- Navigating through ambiguity, adapting to frequent changes, and influencing key stakeholders to drive decisions for the category
- Decomposing complex problems, devising new approaches, and creating scalable solutions
- Own internal projects to contribute to the industrial ecosystem as a whole (including campaigns, product launches, B2B marketing)

Qualifications

Minimum Qualifications:
- Growth-orientated mindset, self-starter with strong communication skills who can manage strategic partner relationships
- Strong interpersonal skills, excellent communication and negotiation skills, original thinking, logical thinking, and analytical skills
- Collaborative and open to changes and challenges and learn
- Customer service orientation and experience working in a client-facing capacity
- Strong track record in leading business projects and delivering against stretching performance goals
- Experience with a commerce platform/marketplace
- Strong understanding of social commerce, content marketing, and influencers
- Fluent in Japanese and English; Cross-cultural communication and collaboration skills working cross-functionally in a global working environment

Preferred Qualifications:
- Strong knowledge of the Japanese industry landscape, consumer demands, digital evolution, and mobile transformation
- Extensive experience in one industry/category management is preferred
- 3 to 5 years of experience in managing diverse teams or KA accounts is preferred

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Client-provided location(s): Tokyo, Japan
Job ID: TikTok-7434464342482929974
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.