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Technical Program Manager, Privacy and Data Protection - USDS

AT TikTok
TikTok

Technical Program Manager, Privacy and Data Protection - USDS

Mountain View, CA

Responsibilities

About TikTok U.S. Data Security
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

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Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

Team Intro:
The USDS Privacy and Integrated Security team is responsible for overseeing and governing all activities of privacy impacts to TikTok USDS' operations. We address complex and cutting-edge challenges, aiming to build the world's most trusted social media platform. We partner with TikTok global legal, R&D, Privacy and Data Protection Office, and security organizations in advancing our privacy practices. We oversee, govern and support the integration and optimization of operational privacy capabilities including data inventory, data classification, data retention/deletion, and incident response, etc., to ensure scalable and compliant privacy and data protection practices.

As a direct report to the Head of Privacy and Integrated Security Department, the Technical Program Manager, Privacy and Data Protection, is a program leader at the forefront of ensuring adherence to privacy regulations and building trust on the TikTok US platform. You will play a pivotal role in overseeing and supporting the USDS privacy program under the broad security, privacy and compliance context.

In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Key Responsibilities:
- Provide leadership support in engaging global partners to develop privacy solutions and data protection capabilities to meet specific USDS needs.
- Provide program oversight and governance over capability implementation and operationalization, such as develop or facilitate engagement models, policies, processes, SOPs, RACIs, trainings and awareness.
- Develop holistic understanding of TikTok product offerings and business/engineering processes. Identify areas for improving privacy compliance and data protection capabilities. Partner with Privacy and Data Protection Office (PDPO) to champion and facilitate consistent implementation across all products.
- Participate in regular privacy assessments and audits following the global privacy compliance framework to ensure compliance with internal policies and external regulations.
- Facilitate stakeholder engagements. Foster partnership with cross-functional teams and drive constructive communications. Collaborate with internal and external stakeholders to drive program success, including external regulators, 3rd party auditors, 3rd party providers, TikTok global legal, R&D, Privacy and Data Protection Offices, Security organizations, USDS cyber security, threat detection, and risk & compliance teams.
- Identify areas for automation to increase efficiency of repeated tasks, such as regular status reporting, and track staffing, contracting, and procurement. Assess tooling needs, evaluate solutions, drive to adopt internal toolings, develop custom solutions or acquire 3rd party products.
- Develop impactful metrics, measure the coverage and effect of privacy and data solutions.
- Manage workshops, perform special projects and additional duties and responsibilities as required.

Qualifications

Minimum Qualifications:
- Bachelor's degree in Computer Science, Information Security, or a related field. Candidates with significant relevant experience in security, privacy and data protection fields will also be considered in lieu of a formal degree.
- 5+ years of experience in leading or managing technical projects. Ability to collaborate effectively with and influence cross-functional stakeholders.
- Strong understanding of privacy frameworks (e.g., GDPR, CCPA), privacy by design principles, and data protection capabilities.
- Must have in-depth knowledge of security-in-depth principles as the foundation of privacy controls. Ability and willingness to explore security mechanisms in building and integrating privacy controls.
- Strategic thinking and problem-solving abilities. Excellent communication and interpersonal skills, with the ability to build strong relationships with diverse stakeholders.

Preferred Qualifications:
- Extensive Experience in the social media industry.
- Extensive Experience in a global R&D setting
- Certifications such as CDPSE, CISSP, CIPT, CIPP, CIPM
- Experience in the social media industry.
- Knowledge of data governance
- Robust understanding of security, privacy, and technical solutions.
- Robust understanding of how solutions go into operations, be able to drive GAP analysis, be able to drive solution integration and the maturity of operational capabilities.

D&I Statement
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Accommodation Statement
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/ktJP6

Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $118800 - $249800 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): Mountain View, CA, USA
Job ID: TikTok-7428361736560757019
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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