At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
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About Us
The Trust and Safety(TnS) engineering team is responsible for protecting our users from harmful content and abusive behaviors. With the continuous efforts of our trust and safety engineering team, TikTok can provide the best user experience and bring joy to everyone in the world.

We are in search of a seasoned Technical Lead Manager to spearhead our engineering team dedicated to Trust and Safety's Risk and Response business. In this role, you will oversee a group of skilled engineers specializing in full-stack, front-end, and back-end development. Your primary responsibility will involve fostering seamless teamwork within the group and across cross-functional teams (XFN) that include Product Managers, Machine Learning Engineers, Data Scientists, and QAs. Your leadership will be instrumental in establishing public trust through providing solutions to support risk and response business, especially escalation handling.

Key Responsibilities
- Lead a team of engineers and collaborate with TnS experts, machine learning engineers, and other cross-functional teams on delivering key results
- Work with PM and other partner teams to shape the roadmap of TnS risk and response domain.
- Define and drive the technical vision, strategy, and roadmap.
- Continuously improve the quality, efficiency, and security of the system
- Build and maintain strong relationships with stakeholders, including product managers, data scientists, and infrastructure teams.
- Help Tiktok's product teams design safety and abuse resistance into new products from the beginning
- Manage resources and budgets to optimize team performance and achieve business objectives.

Qualifications

Minimum Qualifications
- Bachelor or higher degree in computer science with at least 5 YOE
- 2+ years of experience in managing or technically leading a software engineering team.
- Strong experience in architecting and implementing modern, large-scale, consumer-facing web applications and backend systems.
- Had solid user-facing product experience in building, designing, and scaling software architecture
- Strong problem-solving skills and a proactive approach to identifying and addressing technical challenges.
- Experience of driving collaboration across cross functional teams on delivering shared goals.
- Strong communication and teamwork skills.

Preferred Qualification
- Experience in trust and safety or risk control system design and implementation is preferred.
- Full-stack development background
- Strong product sense, with experience driving user-facing products/features from 0 to 1.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $184300 - $337250 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.