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Talent Operations Specialist - Global E-Commerce - San Jose (Third-party Associate)

AT TikTok
TikTok

Talent Operations Specialist - Global E-Commerce - San Jose (Third-party Associate)

San Jose, CA

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

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At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About Our Team
Join our AMS Talent Acquisition (TA) team as a pivotal member supporting the Global E-Commerce business. In this role, you'll serve as the nexus between Data Administration, PMO and Talent Acquisition. Working closely with TA Partners, TA Leaders, Sourcers and various business counterparts, you'll drive impactful initiatives to shape our recruitment narrative, optimize talent acquisition strategies, and enhance operational efficiency.

Responsibilities
1. Data Management & Analysis: Utilize your advanced knowledge and experience in Excel and other tools to support the Talent Acquisition team. This includes building and providing reports and slideshows to recruiters, hiring managers, HR business partners, and other stakeholders. Analyzing raw data on hiring completion, interviewer efficiency, candidate experience and other key recruiting metrics.

2. Research & Insights: Conduct research on recruitment and candidate trends to enhance our talent acquisition strategies. Provide actionable insights based on data analysis, helping TA leaders and recruiters refine their approach to sourcing and attracting talent. Assist in creating market insights reports to support recruitment decisions.

3. Cross-functional Collaboration: Collaborate with TA Partners, Leaders and Sourcers in supporting various projects and initiatives aimed at improving recruitment processes and operational excellence. Align with broader business objectives and leverage data-driven insights to recommend impactful initiatives.

4. Compliance & Data Integrity: Conduct regular audits in Applicant Tracking Systems to ensure data accuracy, compliance with established standards, and adherence to recruitment policies within the E-Commerce TA team. Ensure data consistency across systems to support reporting and operational goals.

5. Sourcing & Recruitment Assistance: When required, will support in sourcing efforts to proactively identify top talent. Engage in direct candidate sourcing through various channels, building a strong talent pipeline. Support recruitment teams with outreach and initial screenings, ensuring candidates are effectively engaged and moved smoothly through the recruitment process.

This is a 12-month temporary assignment payrolled through a third-party staffing agency.

Qualifications

Minimum Qualifications
- 2+ years experience in talent acquisition operations, projects, or sourcing within high-volume, in-house recruiting environments.
- Skilled in using Excel for data analysis and interpretation, with experience delivering projects that support recruitment efficiencies and identifying hiring trends.
- Strong attention to detail and curiosity, with the ability to create clear and visually appealing presentations to share insights and strategies.
- Comfortable working in fast-paced environments, managing multiple tasks, and adapting to changing priorities.
- Good communication skills, both written and verbal, with strong organizational abilities and attention to detail.
- Experience analyzing large datasets using tools like Excel, Tableau, and people analytics platforms

Preferred Qualifications
-Experience in E-commerce or non-technical sourcing

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

#LI-Hybrid

Job Information

[For Pay Transparency] Compensation Description (hourly)

The hourly rate range for this position in the selected city is $28- $51.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): San Jose, CA, USA
Job ID: TikTok-7436894240607652103
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.