Responsibilities
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
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At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
Team Introduction
- TikTok E-Commerce's Governance & Experience team is responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. In this role, you will have the opportunity to support our continued growth and expansion.
- As a Strategy Analyst, you will be an integral part of the Community Affairs team at TikTok Shop focused empowering and equipping our key partners with data-driven insights and recommendations to achieve our e-commerce strategy. You will be responsible for reporting on experience concerns and mitigating risk through data to bring users to the forefront of the conversation among all stakeholders.
We are looking for talented individuals to join our team in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.
Successful candidates must be able to commit to an onboarding date by end of year 2025.
Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
Responsibilities
- Describe the situation of businesses, explain the fluctuations of business and provide valuable suggestions with reports
- Design the monitoring systems independently to reflect any changes of business in time
- Cooperate with Ops team to set strategy, e.g. finding potential creators, measuring LTV of users, figuring out the growth strategy of merchants, etc.
- Follow up the data analysis of operation teams in several overseas markets, support the operation effect and give the follow-up optimization suggestions
- Cooperate with global teams, promote the implementation of optimization schemes, and bring about the actual improvement and growth of business
Qualifications
Minimum Qualifications
- Strong analytical and problem-solving skills to navigate the unknown, interpret business trends, and provide actionable insights.
- Have a strong learning ability and curiosity; familiar with starting a new business; able to lead a small project team to support business
- Able to complete large reports and communicate with global staff independently
Preferred Qualifications
- Previous internship or work experience in management consulting, business strategy, or internship companies is a plus.
- Experience in creating comprehensive business reports for executive-level stakeholders using business intelligence tools.
- Proficiency in designing and implementing real-time business monitoring systems, including developing automated systems for tracking key performance indicators (KPIs).
- Technical proficiency in programming languages and tools used for monitoring systems (e.g., Python, SQL), and knowledge of data visualization techniques is a plus, but not required.
- Strong project management and leadership skills to drive strategy execution and foster collaboration among cross-functional teams.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $125400 - $139333 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:
We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.