Responsibilities
About the team
The Product Engineering team monitors and maintains the availability of TikTok, including services such as video playback, content discovery/recommendations, live streaming, and customer service feedback.
In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.
Responsibilities
- Gain a solid understanding of the various components and services that power the TikTok experience
- Maintain services to meet service-level-agreements (SLAs) and service-level-objectives (SLOs) by measuring and monitoring availability, performance, and overall system health
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- Participate as part of a global team to support site-up issues to ensure that services are reliable, fault-tolerant, efficiently scalable and cost-effective
- Scale systems sustainability through mechanisms such as automation; evolve systems reliability, efficiency, and velocity by pushing for changes
- Provide user support, incident responses and postmortems
In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.
Qualifications
Minimum Qualifications
1. Bachelor or above degree in Computer Science or a related technical discipline with 2+ years experience in the deployment and administration of large-scale distributed systems
2. Strong understanding of Unix/Linux operating systems internals and administration, networking (e.g. TCP/IP, routing, network topologies and hardware), storage systems, and database systems
3. Experience in one or more programming languages, such as C, C++, Java, Python, Go, Ruby, Rust, JavaScript
4. Experience in debugging and optimizing code and automate routine tasks
5. Experience in development, testing, deployment and administration of one or more of the following types of systems: Nginx, Kubernetes, Docker, OpenStack, Hadoop, Spark, Flink, Kafka
6. Experience in designing and analyzing large-scale distributed systems is preferred
7. Strong skills in problem solving and communication
Candidates for this position must be legally authorized to work in the United States. This position is not eligible for visa sponsorship or support.
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $137750 - $337250 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.