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Shop|Tokopedia - Risk Control Strategy Operation (Account Security)

AT TikTok
TikTok

Shop|Tokopedia - Risk Control Strategy Operation (Account Security)

Jakarta, Indonesia

Responsibilities

The Risk Control & Security team is responsible for ensuring our marketplace is safe and trustworthy for both buyers and sellers. As Senior Risk Analyst, you will be part of a team that is responsible for building, scaling, and monitoring business processes that detect and prevent fraudulent activities in various scenarios.

Responsibilities
- Accurately respond to escalations in a timely manner, by analysing the escalations using internal tools and working with other stakeholders to confirm the findings
- Perform periodic reports on the latest account security cases and issues existing on the platform
- Strategise and work with the product team to create solutions / tools that protect the platform from ATO and scams, such as social engineering, session hijacking, phishing, and other malicious behaviours

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- Establish policies that protect users and the platform from ATO and scams by working with external stakeholders
- Design and communicate education initiatives to increase user awareness of security
- Work with cross-functional teams on driving critical projects to address risk and fraud problems on the platform

Qualifications

Minimum Qualification
- Bachelor's Degree or above with a background in Computer Science, Information Systems, Business & Economics, Mathematics, Criminology, or other related fields
- 2+ years of product manager experience and/or data analytics preferably in the e-Commerce industry
- Basic understanding of fraudulent behaviours in e-commerce

Preferred Qualification
- Proficiency in SQL is required; fundamental understanding of statistics or algorithms is a plus
- Structured, data-driven, analytical thinking, innovative and able to be individual and/or team contributor
- Strong interpersonal skills with the ability to build relationships and effectively liaise with people at all levels

Client-provided location(s): Jakarta, Indonesia
Job ID: TikTok-7483007563593058567
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.