At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team
In this role you will be responsible in developing categories and the corresponding sub-categories by building a robust team, and conducting prioritization of sub categories, leads identification, leads generation, acquisition, incubation, and performance improvement & management.

Responsibilities:
1. Acquisition: Oversee the complete merchant acquisition process, from offline events/meetings to lead generation, cold outreach, and onboarding.
2. Incubation:
- Identify high-potential merchants and drive rapid incubation by product category, focusing on nurturing, growth, retention, and advancement.
- Establish and implement effective SOPs and incubation strategies to enhance key seller metrics such as GMV and content supply.
- Manage communication channels and seller engagement through platforms like Lark and instant messaging for mass account management activities, including forecasting, troubleshooting, education, and incubation.
- Leverage data to identify challenges, define business needs, uncover opportunities, and prioritize solutions.
3. Partnership: Develop and manage scalable acquisition and incubation programs by building and maintaining ecosystem partnerships.

Qualifications

Minimum Qualifications:
- Bachelor's Degree or above.
- 2+ years experience in acquisition or account management role
- Quick learner, proactive and resilient, ability to cope well under pressure.
- Ability to analyze seller performance data and derive actionable insights
- Ability to work effectively with cross-functional teams
- Strong verbal and written communication
- Attention to detail and ability to multitask
- Team collaboration and relationship-building

Preferred Qualifications:
- Experience and seller resources in ID or SEA E-commerce markets
- Knowledge of TikTok Shop operation
- Proficiency in using analytics tools

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.