At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

In this role, you will oversee the complete merchant acquisition process, from offline events/meetings to lead generation, cold outreach, and onboarding.

Roles & Responsibilities:
- Strategy: Chart the acquisition roadmap (online/offline) and create mass onboarding strategies, particularly targeting small and medium-sized businesses (SMBs).
- Partnership: Develop scalable acquisition and incubation programs to foster ecosystem partnerships, identify, engage with potential partners and develop long-term relationship.
- Execution: Lead the team to plan promotional activities (online/offline) to build the merchant pipeline to achieve acquisition target and ensures that such promotional activities are timely activated.
- XFN Collaboration: Collect feedback from sellers/partners to understand their onboard experience and collaborate with cross-functional teams to streamline and improve onboarding procedures.
- Analysis: Analyze top-performing partners to identify successful practices and develop methodologies for improving team efficiency.

Qualifications

Minimum Qualifications:
- Bachelor's Degree or above.
- 5+ years experience in acquisition/business development/client-facing role.
- Strong knowledge of the Indonesia E-commerce landscape.
- Experience in scalable user or business growth, familiar with online/offline partner recruitment, incentive policies, marketing or advertising.
- Strong business development skills to manage external business partners.
- Skilled at cross-team collaboration in a global working environment.
- Data-sensitive, able to set clear goals and monitor progress; capable of analyzing complex business issues, identifying opportunities, and continuously optimizing strategies.

Preferred Qualification:
- Strong knowledge of the Indonesia SMB industry landscape, digital evolution, and mobile transformation.
- Quick learner, proactive and resilient, ability to cope well under pressure.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.