Responsibilities
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
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At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About the team
The System Technologies and Engineering team is looking for an experienced Firmware Engineer in the server domain to support the daily operation of the Data Centers. This individual will work with with a global team to ensure baseline functional requirements of BIOS/UEFI and BMC, perform daily approval of new version updates, conduct emergency accident responses in Data Centers on firmware related issues assist with troubleshooting and analysis for server issues, etc. The team's mission is to drive stability for our Data Centers servers.
Responsibilities:
- Ensuring the baseline server standards of BIOS/UEFI and BMC meet the Data Center operational requirements;
- Performing verification and approval of BIOS/UEFI and BMC new versions from our server vendors;
- Participate in emergency responses for server firmware related incidents in the Data Centers;
- Serve as the primary escalation point for end users regarding issues within the OS, coordinating across all internal teams to ensure issue resolution is completed promptly;
- Developing familiarity with Data Centers server firmwares to improve stability to meet business goals;
- Write and maintain programmable code outlined in technical instructions and specifications for software applications and operating systems;
Qualifications
Minimum Qualifications
- Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering or related majors;
- Familiar with server hardware architecture, RAS, PECI, or server secure boot;
- Familiar with the principle or architecture either in BIOS/UEFI or BMC;
Preferred Qualifications
- 3 years of experiences in server firmware development or in similar fields;
- Possesses solid trouble-shooting and problem solving skills in the server hardware layer.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
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Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $145000 - $355000 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.