Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.
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About the Team
Responsible for high product quality of Trust and Safety. We focus on testing and delivering high quality products of content safety and content understanding, which protect our users from harmful content and abusive behaviors. In this role, team members have the opportunity to validate, automate develop and manage the quality challenges both in development and production stage. We embrace a culture of diversity, intellectual curiosity, openness, and problem-solving. We encourage close collaboration while promoting self-direction.
Responsibilities:
- Collaborate closely with peers to ensure project quality that meets functional and user experience standards and expectations.
- Continuously track and analyze quality issues, recommend insights, develop improvement plans, and collaborate with peers to improve quality performance.
- Help implement test tools and collaborate with automation/stability QA teams to build up internal tools/frameworks/platforms to make the team more productive.
- Work as the contact person in specific quality issues with related QA peer team.
- Work with peers to train new hires / teams through coaching and mentoring.
- Implement policies and processes to ensure a positive, productive work environment. Provide first hand support to team internal escalations. Proactively identify and resolve issues impacting team productivity by working with team, peers, and management.
- Work with recruiting team to identify, interview, and recruit top talents for QA openings.
Qualifications
Minimum Qualifications:
- Bachelor's or Master's degree in computer science or related discipline
- 5+ years experience in quality assurance of Inernet products, mainly server-side
- Experienced in quality assurance methodology and have deep understanding of CI/CD,quality standard,server-side automation testing,server-side performance testing, experience in at least 2 or 3 aspects
- Familiar with at least one programming language such as Python/Go/Java
- Strong analytical, problem solving skills, ability to coordinate with different teams
- Effective collaboration with global teams across time zones
- Ability to work in a fast paced, iterative development environment
Preferred Qualification:
- Experience as team lead / technical leadership
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $122400 - $266000 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.