At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Introduction
With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.
In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.
At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

Job Description
1. Responsible for TikTok Local Service governance & experience product operations, including internal moderation system, enforcement platform, analysis platform, as well as external merchant and creator violation center, appeal center, service center, etc.
2. Responsible for planning and building the overall operations system of the governance product, and building a globalization Product Operations team;
3. Establish monitoring index system, data-driven, sort out GTM system and process, improve product penetration rate and satisfaction
4. Build a collaborative system for product, R&D, and global operations teams, converge and filter product issues reported by operations, merchants, and creators, output effective solutions, and enhance product capabilities

Qualifications

Minimum Qualifications
- Bachelor's degree with minimum 3 years of experience in product operation.
- Fluency in English.

Preferred Qualifications:
- More than 3 years of local service/e-commerce industry related operation/product operation experience, Internationalization experience is preferred
- More than 1 year team management experience
- Strong project management and cross-functional team collaboration is preferred
- Good communication and coordination skills, empathy, and patience

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.