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Senior Product Manager - TikTok Content Recommendation, Feed Safety

AT TikTok
TikTok

Senior Product Manager - TikTok Content Recommendation, Feed Safety

San Jose, CA

Responsibilities

About the team
TikTok Content Ecosystem team is responsible for maintaining a healthy and thriving ecosystem for content, users, and creators, driving long-term DAU growth. Our team conducts comprehensive ecosystem monitoring to identify potential challenges and growth opportunities. We work closely with the Machine Learning team to enhance model recognition, content understanding, and recommendation algorithms. Our focus areas include balancing traffic across different content formats, optimizing distribution efficiency, improving content quality and diversity, refining creator moderation experiences, and enhancing user interaction quality, ensuring a more dynamic and engaging platform.
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Responsibilities

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- Understand current quality problems and how it impacts various user groups, define success metrics, and prioritize solutions based on user needs, internal as well as external factors
- Work with xFN stakeholders (Policy, Legal, Operations, Engineering, Trust and Safety, human moderators, Data Science) across timezones, teams and org charts. Drive solutions to improve TikTok feed quality, drive creator and user satisfaction, and mitigate brand risk
- Be a strong voice for diverse user groups, including stakeholders who may not be using TikTok (eg : parents of some minors)
- Keep a keen eye on State of the art ML improvements, and think of how that can help our users
- We strive to provide users with a high quality bar across our product. We expect you to take initiative to drive quality improvements across different teams, even when you are not directly responsible for their features
- Keep an eye on current market trends, public perception, and external regulatory environments across different markets, and stay ahead of the curve. We intend to push boundaries by delivering industry leading experiences
- Have the ability and experience to deliver a product end to end in an extremely fast moving environment. We expect you to set up processes ensuring that you can deliver on time
- Have humility and a willingness to learn. This is a very fast moving industry, and the type of work you do changes significantly over short periods of time. You should have the mentality to constantly learn new things and improve

Qualifications

Minimum Qualifications
- 3+ years of experience working on large feed products, especially in improving feed quality
- 5+ years experience in Product management
- Prior experience with AI/ML is a must
- Experience dealing with trade offs between quality, diversity and other topline metrics
- Ability to deep dive into technical details of ML systems with engineers, and metrics with the Data Science team
- Experience dealing with multi-sided market place
- Ability to deliver improvements requiring collaboration across multiple stakeholders in different timezones. Building trusted relationships is important. You should set up processes to ensure that things move on time, and there are no communication gaps
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Preferred Qualifications
- Prior experience with ranking and recommendation / personalization for large feeds
- Experience in leading / managing a team of Product managers

#LI-Hybrid

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $150000 - $250000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): San Jose, CA, USA
Job ID: TikTok-7363804317747808549
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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