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Senior Product Manager - Social Impact (Third-party Contractor)

AT TikTok
TikTok

Senior Product Manager - Social Impact (Third-party Contractor)

San Jose, CA

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
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Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

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At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
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About the team
The TikTok Privacy Product team is committed to leveraging TikTok's platform to create meaningful social impact through fundraising initiatives and safety features. As part of the team, the product manager will focus on building innovative solutions to drive TikTok's fundraising capabilities, as well as other socially responsible features.

This dynamic role demands strong problem-solving skills across global markets, coupled with an entrepreneurial spirit to shape product strategies for social good. You will be responsible for developing and executing the product vision that aligns with TikTok's social impact goals while ensuring a secure and empowering experience for our users. You would have an opportunity to empower users to support causes they care about while maintaining compliance with global regulations and ensuring a seamless user experience.

As part of the US product team, you will dive deep into understanding user behavior, identifying key opportunities for improvement, and swiftly creating user-centric solutions for fundraising and public safety features like Amber Alerts. We are seeking product managers who are passionate about social responsibility, enhancing user experiences, and building innovative features that contribute to a positive impact.
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Responsibilities
- Lead cross-functional teams to identify opportunities for fundraising and public safety features, driving solutions that empower users to make a positive impact.
- Utilize data, research, and market analysis to inform product strategies and roadmaps focused on social responsibility and aligned with broader organizational goals.
- Develop and execute a product vision centered on user-driven donations and fundraising, collaborating closely with legal, engineers, designers, and data analysts.
- Ensure all in scope product features are compliant with global regulations and privacy standards.
- Collaborate across disciplines to bring together expertise and resources for each phase of the product lifecycle, from ideation to launch.

Qualifications

Minimum Qualifications
- 3+ years of product management experience in social responsibility, donations, fundraising, or related fields at a consumer or enterprise company.
- 3+ years of experience with user experience design, with a focus on empowering users to engage in social impact initiatives.
- Understanding of global regulatory compliance in the context of donations and safety features (e.g., Amber Alerts).
- Exceptional documentation, presentation, and communication skills, especially in cross-functional and global roles.
- Proven ability to use quantitative and qualitative analysis to drive product decisions and measure the success of socially responsible initiatives.
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Preferred Qualifications
- MBA degree.
- Bachelor's degree in a relevant field (e.g., Social Sciences, Computer Science, or Business).
- Experience building products from 0 to 1, particularly those centered on social good and user empowerment.
- Technical experience in front-end, backend, and/or AI technologies
- Experience working on product features for donations, fundraising, and safety alerts.
- 5+ years of experience with user experience design, particularly in the context of social impact features.
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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
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Job Information

[For Pay Transparency] Compensation Description (hourly)

The hourly rate range for this position in the selected city is $80- $150.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): San Jose, CA, USA
Job ID: TikTok-7421374334747019558
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.