Senior Product Manager - Generative AI Safety - Bay Area

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

We are seeking a highly motivated and experienced Product Manager to lead the development and implementation of Trust and Safety and Responsible AI solutions for our cutting-edge Generative AI features. Our mission is to ensure our platform remains a safe and positive environment for all users as we rapidly innovate with new AI technologies. This role will be critical in shaping the future of AI safety, focusing on mitigating risks associated with generative AI across text, image, and video modalities.

The Trust and Safety Genenerative AI role will be part of the the TikTok Ads Creative & Ecosystem team which develops world-leading tech solutions for ads creative production, interpretation and optimization, to empower and inspire advertisers, creators, and other 3rd parties in the ecosystem to create and deliver the best engaging creative experiences to the end users.

This team is responsible for defining the vision, roadmap, and building the products for Symphony, TikTok's suite of AI-powered creative tools. A key product within Symphony is Creative Studio, a video generation tool that can produce a TikTok video in minutes from minimal inputs, supporting advertisers and content creators with free capabilities to make the creative production process easier and more efficient. The team will continue to expand Symphony with new AI-driven products and features that revolutionize the way creators and brands ideate and develop content on TikTok.

Responsibilities:
- Product Sense and Strategy: Demonstrate a strong product sense, understanding user needs and market trends related to generative AI. Be able to contribute to the development of product strategy and roadmap, balancing innovation with Trust & Safety considerations.
- Deep Understanding of Generative AI: Possess a strong understanding of the capabilities and limitations of various generative AI models (e.g., text, image, audio, video).
- Expertise in Trust & Safety Principles: Demonstrate a solid grasp of core Trust & Safety principles, including content moderation, platform integrity, user safety, and privacy.
- Bias Detection and Mitigation: Have a strong understanding of bias in AI systems, particularly within generative models. Be proficient in identifying, analyzing, and mitigating various types of bias (e.g., demographic, representation, algorithmic).
- Content Moderation Expertise: Be knowledgeable about content moderation strategies and best practices, specifically as they relate to AI-generated content. This includes understanding the challenges of identifying and addressing harmful or misleading content created by generative models.
- Risk Assessment and Mitigation: Be able to conduct thorough risk assessments of generative AI products and features, identifying potential harms and developing effective mitigation strategies.
- Analytical and Problem-Solving Skills: Possess strong analytical and problem-solving skills to identify and address complex Trust & Safety challenges related to generative AI. Be able to analyze data, identify trends, and develop data-driven solutions.
- Metrics and Measurement: Define and track key metrics to measure the effectiveness of Trust & Safety efforts related to generative AI. Use data to identify areas for improvement and inform product decisions.
- Prioritization and Execution: Be able to prioritize competing demands and effectively execute on Trust & Safety initiatives within a fast-paced product development environment. This includes defining clear goals, tracking progress, and managing stakeholders.
- Staying Up-to-Date: Keep abreast of the latest advancements in generative AI research, as well as emerging Trust & Safety challenges and best practices. The field is rapidly evolving, so continuous learning is essential.

Qualifications

Minimum Qualifications:
- Bachelor's degree or equivalent practical experience.
- Experience with Trust and Safety and AI/ML fairness.
- 5+ years of experience in product management taking technical consumer products from conception to launch.
- Strong technical background with experience working across AI/ML and engineering teams to design and build trust and safety detection systems.
- Deep understanding of user behavior, trust and safety concerns, and effective solutions.

Preferred Qualifications:
- Master's degree in Computer Science, Engineering, Business, or a related field
- Proficient in Mandarin to allow for cross-functional collaboration on a global scale
- Deep understanding of the advertising landscape and the needs of advertisers, including experience with ad creative development and ad optimization.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $165120 - $414000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.