Responsibilities
Governance and Experience team strives to build a worry-free shopping journey for our users on TikTok. We provide a trustworthy e-commerce experience by (1) eliminating malicious sellers, (2) ensuring listings are policy compliant, (3) ensuring users receive authentic products in the condition they expect, and (4) in the rare chance the order experience does not meet customer expectations, we make things right by providing hassle-free solutions.
Responsibilities:
• Develop scientific metrics to measure success of E-Commerce governance and experience team.
• Develop the credit system for merchants and creators to incentivize good behavior.
• Work closely with engineers and product managers, and drive project execution and iteration by clear problem scoping and design.
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Qualifications
Minimum Qualifications:
• BS degree in Computer Science, Statistics, Economy or other relevant majors with 2+ years of work experience.
• Proficient in at least one software programming language, such as SQL/R/Python.
• Good self-driving ability and team cooperation ability, strong sense of responsibility, willingness and ability to challenge oneself and learn new knowledge.
Preferred Qualifications:
• Experiences in Hadoop/Spark/Storm and other computing platforms and tools.
• Hands-on experience in open source machine learning frameworks such as pytorch and tensorflow.
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $156750 - $228000 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.