Responsibilities
The mission of TikTok's Global Security Organization is to build and earn trust by reducing risk and securing our businesses and products. Also known as "GSO", this team is the foundation of our efforts to keep TikTok safe, secure, and operating at scale for over 1 billion people around the world. We work to ensure that the TikTok platform is safe and secure, that our users' experience and their data remains safe from external or internal threats, and that we comply with global regulations wherever TikTok operates.
Trust is one of TikTok's biggest initiatives, and security is integral to our success. In whatever ways users interact with us - whether they're watching videos on their For You page, interacting with a Live video, or buying products on TikTok Shop - GSO protects their data and privacy, so they can have a secure and trustworthy experience.
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The Security Strategy, Risk, and Resilience (SRR) team is responsible for working closely with cross-functional partners to manage security risks, mature security operations, and build organizational resilience. We support our partners in meeting industry cybersecurity compliance standards and government regulations by developing and driving the organization's cybersecurity strategy, establishing and maintaining a comprehensive business continuity management program, creating and maintaining governing security policies, implementing our security control framework, conducting regular security risk and control assessments, and staying up-to-date on global compliance initiatives and evolving regulatory requirements.
TikTok's Global Security Organization is seeking a Business Continuity Management (BCM) Team Lead to drive the development, implementation, and maturity of our global business continuity strategy. In this role, you will lead a team focused on ensuring operational resilience across all critical business functions. You will partner with leaders across technology, operations, compliance, and risk to build scalable, integrated, and testable continuity plans that support TikTok's rapid growth and global operations.
This role is for someone who is passionate about building best-in-class resilience programs, influencing cross-functional teams, and delivering measurable business value through preparedness and response.
The Business Continuity Management Team Lead involves supporting and overseeing the development, implementation, ongoing maintenance, and maturity of the Global Security Organization strategy. You would be a great fit for this role if you are enthusiastic about:
1. Program Leadership and Strategy: Own and evolve the global Business Continuity Management framework to align with company objectives, industry standards (e.g., ISO 22301), and regulatory expectations.
2. Risk and Impact Analysis: Oversee business impact analyses (BIAs) and risk assessments in coordination with business units to identify critical processes and dependencies.
3. Continuity Planning and Testing: Guide business units in developing, maintaining, and exercising business continuity and recovery plans. Design and lead regular simulations, tabletop exercises, and after-action reviews to validate readiness and improve response strategies.
4. Team Management and Development: Lead, mentor, and scale a high-performing team of BCM professionals, ensuring consistent execution of program goals and growth of team capabilities.
5. Cross-Functional Partnership and Reporting: Collaborate with Crisis Management, IT Disaster Recovery, Risk, Compliance, Legal, and senior leadership to ensure an integrated approach to resilience.
Qualifications
Minimum Qualifications:
- Demonstrated leadership experience managing and developing high-performing teams, with a proven ability to engage effectively across all levels of the organization, including executive leadership, technical teams, and cross-functional stakeholders
- Proven ability to design, implement, and mature enterprise-level continuity programs
- Experience facilitating exercises and working directly with executives during incident response
- Exceptional communication and stakeholder engagement skills across technical and non-technical audiences
- Ability to work from the Washington, DC office a minimum of 3 days per week and travel to other domestic and international locations as needed to support strategic initiatives and team collaboration
Preferred Qualifications:
- 5+ years of experience in business continuity, operational risk, crisis management, or a related resilience role
- Minimum of 5 years of experience in business continuity, operational risk, crisis management, or a related resilience role
- Relevant certifications (e.g., CISSP, CRISC, CISM, PMP, or other security certifications)