At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team
This role is part of TikTok's Small and Medium Business (SMB) team. The SMB team works with advertisers across the region, helps them onboard and find success on TikTok. Being part of the team would mean being directly responsible for building relationships and helping clients drive business results through consultation. The team is made of dynamic, savvy, engaged individuals who are passionate about the region and thrive in a fast-paced environment.

Responsibilities
- Ability to manage a high volume of SMB clients both for 1-1 approach and at scaled approach. revenue acceleration as well as client performance for long-term sustainability.
- Develop and maintain a clear understanding of current account pipeline segments, priorities, and gaps
- Nurture relationships with high-potential SMB partners to explore collaborative engagement and growth opportunities. Able to Identify key engagement metrics and monitor across initiative life cycle with input
- Coordinate with sales team and Tiktok shop account manager to streamline and support progression to drive growth and unlock opportunity
- Lead engagement activities end-to-end, including developing project plans and timelines, coordinating deliverables from cross-functional partners, troubleshooting issues, etc.
- Report on initiative impact and develop recommendations for go-forward planning

Qualifications

Minimum Requirements:
-At least 3 years of experience in digital marketing, have sufficient understanding of the overall advertising operations and strong understanding of the market
- Experience owning and delivering quantitative targets
- Demonstrated results working in high cross-functional capacity
- Ability to translate data into clear narratives, operational strategies, and recommendation

Preferred Requirements:
- Experience prioritizing and managing tasks effectively within a fast-paced environment while maintaining strict attention to detail
- Project planning and execution experience
- A genuine passion for small business
- Background from E-commerce or commerce business is a plus

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.