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Sales Strategy & Operations Manager, Agency Sales, TikTok Local Services

AT TikTok
TikTok

Sales Strategy & Operations Manager, Agency Sales, TikTok Local Services

Singapore

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

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At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Introduction
With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.
In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.
At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

Job Overview
We are seeking a highly skilled and detail-oriented Sales Strategy & Operations Manager to join TikTok Local Service team. This role is responsible for supporting the agency business line in achieving its revenue goals by effectively managing and optimizing budget allocation strategy. The ideal candidate has a strong background in sales operations, financial analysis, and budget management, along with excellent organizational and communication skills.

Key Responsibilities
- Establish sales targets, design incentive programs and policies for agencies; track results and calculate incentives based on performance.
- Develop and deliver necessary training programs and materials to educate agencies on processes, tools, and systems.
- Collaborate with the finance team to develop the annual budget and resource planning for the agency business.
- Conduct regular budget reviews and variance analysis to identify areas of over or under-spending and recommend corrective actions.

Qualifications

Minimum Qualifications
- Minimum 5 years of experience in resource management, budget control, strategic analysis, and sales operations. Prior experience in high-growth tech startups and advertising is preferred.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
- Excellent ability to analyze and solve problems; great logical and data sensitivity
- Communicate fluently in both English and Chinese.

Preferred Qualifications
- Maintain a get-it-done mindset: Be motivated to work hard and efficiently in a fast-paced environment.
- Possess a self-starter attitude: You should be able to initiate and drive complex analysis to completion with minimal guidance while synthesizing and communicating insights effectively.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Client-provided location(s): Singapore
Job ID: TikTok-7407340959443765513
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.