Responsibilities
Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
About the team
The AI Data Service and Operations - Safety team is responsible for the operation of security model training, and iteration under TikTok and other International products, to ensure product security and create a good atmosphere for content creation and community interaction. You will have the opportunity to join the fast-growing space of AI and contribute to the development of cutting-edge products.
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It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
Responsibilities:
- Grow the Safety team and oversee their day-to-day management.
- Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
- Strengthen the team's understanding of labeling policies and the target of labeling.
- Responsible for localizing working processes and strategies, manage the labeling projects with the Safety Specialists and provide the labeling results in line with expectations.
- Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
Qualifications
Minimum Qualifications:
- Bachelor's Degree or equivalent education background.
- 1 year of experience working as People Manager/Team Lead.
- 3 years of experience working on content quality or safety in a major tech or media company.
- Good command of online safety, privacy, and expression issues.
- Fluency in English and Thai is required. English will be utilized as the primary language for work, while Thai will be used for market-specific communications.
Preferred Qualifications:
- Advanced Degree or equivalent education background.
- Team player and ability to collaborate with different teams.
- Attention to detail and ability to work independently.