Responsibilities
About Team
Our Safety Labeling Operations team supports our efforts to address objectionable or disturbing content which could include images of violence, animal cruelty, hate speech, violent extremism, or content that exploits or endangers children. The team plays a vital role in performing audits and identifying errors, and swiftly addressing them in time to ensure excellence in our moderation efforts.
Content that Safety Labelling Quality Assurance interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals
What will I be doing?
1. Perform daily audit on internal system;
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2. Provide analysis of errors and feedback to respective team;
3. Work with training team to align policy understanding of QA and labelers;
4. Provide support on Policy/Quality related questions on ad-hoc basis;
5. Responsible in guiding new joiners in order to achieve ramp up target;
6. Work closely with Safety Specialist in order to provide feedback on quality;
7. Identify potential errors in policy and correct them in time;
8. Conduct quality meeting with the team to analyze errors;
9. Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
Qualifications
Minimum Qualifications
1. Bachelor's Degree or equivalent education/experience,
2. Minimum 1 year working experience as Quality Assurance Analyst,
3. Possesses good interpersonal skills; Good English is a must,
4. Strong attention to details and ability to work independently,
5. Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage;
Preferred Qualifications
1. Minimum 1 year working experience as Quality Assurance Analyst,
2. Possesses good interpersonal skills; Good English is a must,
3. Strong attention to details and ability to work independently,
4. Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage,
5. Advanced degree is preferred