Responsibilities
Important Note: Please be advised that this job posting is on behalf of HYLegal. This is a 6-month temporary assignment managed by HYLegal. All contractual terms, including payroll and benefits, will be handled by HYLegal. By applying, you agree that the information provided in your application may be processed for recruitment purposes, shared with the third-party agency, in accordance with ByteDance's Applicant Privacy Notice https://sf16-sg.tiktokcdn.com/obj/eden-sg/uvyloeh7vhonuhf/privacy/ByteDance_Global_Applicant_Privacy_Notice.pdf
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
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Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About the team:
The Global Monetization Integrity team ensures safe and quality experiences for Advertisers to enable TikTok in its mission to inspire joy and creativity. The team is responsible for creating scalable and reliable solutions that allow TikTok Advertisers and businesses to interact in a trustworthy manner, always working to anticipate and protect against threats. They will do so by creating ad policies, managing content review processes, and more.
Responsibilities :
- Act as the 2nd line quality auditor to check BPO vendor's quality result and ensure overall monetization security;
- Execute both quantitative and qualitative analyses of data and trends to proactively deliver insights, define goals, and drive improvements;
- Work closely & hand in hand with other departments to respond immediately to relevant quality related needs;
- Participate in quality calibrations with BPO vendor teams to continuously drive their policy understanding and quality result;
- Participate in the development of quality inspection standards and continuously optimize the process and system platform.
Qualifications
Minimum qualifications:
1. Fluent in written and spoken required language (to cover that market) plus business level English
2. Computer fluency and understanding of software and advanced internet functions;
3. MS Office skills
4. Quality audit and quality management related experiences
Preferred Qualifications
1. Ability to work in fast and evolving workflows with eye for detail
2. Ability to maintain a high degree of confidentiality while meeting strict deadlines
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.