Publisher Programs Manager, North America- Publisher Operations

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team:
TikTok's Publisher Operations team is responsible for delivering high-quality, efficient and effective B2B experiences for our major partners and internal stakeholders. Primarily, this will be delivered through program management and QBR infrastructure for global media businesses.

About the Role
We are seeking a candidate with extensive cross-functional project and program management experience, particularly within the media and publisher landscape. The ideal candidate will have a background in Platform Partnerships or experience working for major media companies. This role requires experience in Entertainment, Film, and TV, as the primary focus will be on managing partnerships and strategic initiatives in these industries.

Responsibilities
- Deliver end-to-end program management for content partnerships and global collaborations
- Deliver owned and operated product GTM and partner accelerator programs
- Build infrastructure to streamline and scale team processes and provide two-way feedback loops, with seamless internal visibility and communication
- Build and manage virtual teams of XFN partners to flawlessly execute content programs
- Create frameworks, templates, best practice playbooks and resources for program execution
- Support management of internal and external stakeholders to set and exceed performance goals

Qualifications

Minimum Qualifications
- Experience in program or project management
- Have a deep understanding and insights of the key metrics and measurements in content and creator operations. - Understanding of local business dynamics, including understanding or intellectual curiosity to dive deeper into key issues versus accepting a cursory understanding of the marketplace.
- Natural collaborator with the ability to drive alignment among various stakeholders throughout the company to reach a common understanding and set of metrics: Marketing, GBS, Product, Data, Algo, Engineering.
- Creative approach to internal operation that fully appreciates the unique value TikTok creates for our partners.

Preferred Qualifications
- Leadership in understanding key business priorities, including the ability to clearly articulate key issues, recommend solutions, and kick off projects to serve those core business priorities
- Extraordinary organizational skills with the ability to work cross functionally with other stakeholder teams as well as senior leadership
- Exemplary interpersonal, analytical and communications skills
- Experience in product

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $95000 - $125000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.