At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the team:
The Government Relations and Public Policy team covers a wide range of responsibilities: government affairs and government relations; policy and issue area expertise; risk and crisis management and mitigation; outreach, coalitions, and partnerships. The mission of the team is to earn trust and prevent, manage, and mitigate political, legislative, and regulatory threats to TikTok.

About the role:
We are seeking a dynamic E-Commerce Policy Manager to join our Government relations team. This person will play a crucial role in advancing TikTok's mission by navigating complex regulatory landscapes. The position bridges government relations and e-commerce, requiring expertise in relevant policy areas. The ideal candidate will thrive in a fast-paced environment, demonstrating sound judgment and a proactive approach to managing risks and opportunities in a rapidly-scaling business, with the ultimate goal of helping create a seamless, trusted online shopping experience.

Responsibilities
- Stay abreast of emerging policy trends and developments in Mexico and potential future Latam markets, and track public policy developments that could impact TikTok Shop, providing insights and recommendations to internal stakeholders on potential implications for TikTok's business and operations.
- Drive internal alignment and strategies around risks and opportunities for TikTok's e-commerce operations.
- Drive TikTok Shop's public policy and government affairs strategy for Mexico, with an eye towards integration of strategies globally.
- Build and execute engagement strategies in Mexico (and potentially in emerging Latam markets) with external stakeholders, including with elected officials, government agencies, trade associations and industry partners.
- Lead government advocacy and public policy engagement in partnership with local Mexico GR team, along with Legal, Comms and business partners.
- Lead on the development of public policy positions and consultation responses
- Manage consultants and establish meaningful relationships with trade associations.
- Work on strategic cross-functional workstreams and forums to drive best-in-class operation of the business in the region, in partnership with other regional leaders.

Qualifications

Minimum qualifications
- Relevant experience working in public policy, and a strong understanding of what makes effective government relations and public policy strategies successful.
- High level of expertise in legislative, public policy and regulatory issues affecting e-commerce (ex. Product safety, intellectual property, customs/trade, ESG, taxes, others.).
- Strategic thinker, strong attention to detail, with excellent organizational, prioritization and multitasking skills.
- Collaborative and engaging, able to work effectively with multiple cross-functional teams.
- Fluent in English and Spanish

Preferred qualifications
- A strong track-record of working independently, and leading projects from conception to successful completion across multiple markets.
- An authentic interest in building strong relationships with your teammates and key external stakeholders, as well as a willingness to jump into tasks with a positive and can-do attitude.
- Outstanding communication and writing skills, with the ability to distill complex policy issues into simple explanations and compelling messages.

Diversity & Inclusion Statement:
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2