Team Introduction
As Monetization Product Operations (MPO), our goal is to help businesses have seamless experiences with our advertising solutions, by improving product through Voice of customer, strengthening our self-serve platforms and providing scaled technical support to our clients. Our team is based globally across Austin, Mountainview, London, Tel Aviv, Singapore, Tokyo & Sydney, providing global coverage for our internal and external stakeholders.

We are seeking a highly organized and proactive program management associate to support our team in achieving operational excellence and seamless project execution. You will play a crucial role in managing administrative tasks, streamlining workflows, and supporting project management processes to ensure team efficiency and productivity.

Key Responsibilities:

1. Project Coordination:
- Assist in planning, tracking, and coordinating team projects, ensuring timely delivery of milestones.
- Maintain project schedules, documentation, and progress reports to keep stakeholders updated.
- Collaborate with team leads to identify potential bottlenecks and propose solutions.
2. Team Support:
- Manage team calendars, schedule meetings, and coordinate cross-functional activities.
- Prepare and distribute meeting agendas, notes, and action item trackers.
- Act as a point of contact for internal and external stakeholders.
3. Data Management:
- Collect, organize, and analyze team data to generate reports and insights.
- Support the preparation of presentations and documents for leadership and stakeholder reviews.
4. Process Improvement:
- Identify opportunities to enhance team workflows and operational processes.
- Implement tools, templates, and best practices to improve productivity and collaboration.
5. Budget and Resource Monitoring:
- Assist in monitoring project budgets and resource allocation.
- Ensure compliance with financial and administrative policies.
6. Communication and Collaboration:
- Serve as the liaison between team members, leadership, and other departments.
- Facilitate clear and effective communication across all stakeholders.

Qualifications

Minimum Qualifications
- BA/BS degree or above;
- 3+ years of experience in program management or business administration;
- Strong organizational and multitasking skills with attention to detail.
- Proficiency in project management tools (e.g., Jira, Trello, Asana) and productivity tools (e.g., Microsoft Office, Google Workspace).
- Excellent written and verbal communication skills.
- Analytical mindset with the ability to generate insights from data.

Preferred Qualifications
- Ability to work collaboratively in a fast-paced, dynamic environment.
- A fast learner and self-starter who gets to the point quickly with a good sense of judgment and original thinking.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.