Program Manager, Location Based Services - USDS

In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities:
- Provide product operations support for a Points of Interest (POI) database for local businesses. Uncover opportunities and provide ongoing feedback on how to improve the quality of labeled data. Collaborate with the evaluation (data labeling) team in the US to ensure effective data labeling standards.
- Provide product operations support for geographic information system (GIS) services as well as conducting competitive analysis to identify solutions that address diverse business needs.
- Develop guidelines and standard operating procedures.
- Work closely with cross-functional teams, including engineering and partnership teams to introduce data and services, and scale capability across international businesses.
- Identify production issues, formulate requirements, and drive problem resolution.

Qualifications

Minimum Qualifications
- Bachelor's degree
- Minimum 3 years of experience at an internet content company in product operations or similar.
- Demonstrated experience managing projects.

Preferred Qualifications
- Experience working with global cross functional teams.
- Experience in maps/location based services, data labeling, annotation or the O2O industry would be a plus.

Candidates for this position must be legally authorized to work in the United States. This position is not eligible for visa sponsorship or support.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $83600 - $143555 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.