Professional Services Category Manager - USDS

Responsibilities
- Employ a customer-centric approach to providing internal and external stakeholders (i.e., USDS process and business stakeholders and third-party suppliers) with excellent category management support.
- Partner and collaborate with Global Procurement teams (i.e., Procurement Operations, Vendor Management, and Accounts Payable), cross-functional teams (e.g., Legal, Information Security, Finance, etc.), and third-party managed service providers (MSPs) to support stakeholders effectively.
- Develop category plans based on analysis of spend data, supply market dynamics, category intelligence, and business requirements.
- Develop, measure, maintain, benchmark and track Key Performance Indicators (KPIs) for categories.
- Continuously research category management best practices and new trends that could be implemented.
- Evaluate and analyze annual spend data, external market data, and other necessary information to support the enhancement and validation of category-specific strategies.
- Drive value beyond cost (i.e., risk mitigation, operational efficiencies, innovation, etc.).
- Coordinate and implement strategic sourcing initiatives for assigned categories.
- Execute strategic sourcing projects using best practice sourcing methodology to deliver exceptional total value in partnership with key stakeholders across the business.
- Assess supplier capabilities and identify new suppliers.
- Prepare and present business cases and should-cost models; perform complex data analysis and build financial models (i.e., ROI, NPV, supplier scorecards, savings tracking, make vs. buy decision models).
- Analyze and summarize RFP responses and results and prepare recommendations for business stakeholders.
- Manage supplier performance within the supplier relationship management framework and category strategy.
- Establish and manage the governance processes with suppliers and outsourced partners for categories.
- Implement strategies to best manage the supplier base for categories, reviewing suppliers against contracted obligations/service levels and business expectations.
- Continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
- Ensure that global agreements are established in accordance with the Global Procurement Policy (GPP).

Qualifications

Minimum Qualifications
- 5+ years of related work experience in sourcing, contract negotiation, supplier management, outsourcing, and project management experience demonstrating success in positions of increasing complexity.
- Bachelors degree in a related field or a demonstrated equivalent level of experience.
- Category management subject matter expertise and deep knowledge of source-to-pay (S2P) processes.
- Experience with purchasing systems including e-Sourcing, contract management and e-RFP tools.
- Solid organizational and time management & project management skills and the ability to execute on multiple projects, RFXs and contract negotiations simultaneously

Preferred Qualifications
- Proficiency in spend analysis, market intelligence analysis, financial analysis, demand/supply planning, sourcing strategy development, negotiation, stakeholder management, contracts management, supplier performance management, project management, etc.
- Self-motivation and innate sense of agency and autonomy.
- Excellent communication and customer service skills (verbal and written).
- Ability to present at the executive-level and communicate elements of complex deals and make recommendations.
- Continuous improvement mindset.
- Ability to support transformation and adopt change.
- Proficiency in Microsoft Office Suite.
- Willingness and ability to travel domestically and internationally a few times a year.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $101600 - $181500 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.