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Product Operations (System & Quality) Intern - 2025 Start

AT TikTok
TikTok

Product Operations (System & Quality) Intern - 2025 Start

Singapore

Responsibilities

Team Introduction
As part of the monetization product organization, monetization security designs business models, processes and backend product support for monetization needs. The work we do ensures that monetized content is safe for TikTok users, even as the business accelerates its monetization efforts.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.

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Successful candidates must be able to commit to the following Internship:
We will prioritize candidates who can commit to a minimum of 6 months, with full-time preferred. For part-time roles, a minimum commitment of 3 days per week is ideal.

Responsibilities
- Conduct root cause analysis (RCA) on automoderation decisions and follow through on machine model optimization actions with relevant stakeholder teams
- Attend to escalations from Operational teams, identifying root model issues and following through on issue resolutions and model optimization
- Track and report key business quality metrics, analyze data to identify issues, and propose solutions
- Implement new quality measurement workflows, working closely with Operations, Products and Data teams in the smooth roll-out and operationalization of metric

Qualifications

Minimum Qualifications
- Strong communicator in English, both in writing and speaking.
- Strong in data analysis and good sensitivity to numbers and statistics.
- Good at looking for solutions to problems, with a growth mindset and an avid learner.

Preferred Qualification
- Strong in project management.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com

Client-provided location(s): Singapore
Job ID: TikTok-7478197719535372562
Employment Type: Intern

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.