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Product Manager, Trust & Safety, New Feature - Seattle

AT TikTok
TikTok

Product Manager, Trust & Safety, New Feature - Seattle

5 days agoSeattle, WA

Viewed on March 31, 2025

Responsibilities

About the Team
The New Feature Safety BP team is a small yet powerful group that bridges the Trust and Safety team with TikTok's rapidly expanding business units. Our mission is to empower these teams with tailored and efficient safety and integrity solutions, ensuring their sustainable growth. In this role, you'll have a unique opportunity to be directly involved in the creation of new TikTok features from the very beginning. This position offers unmatched experience in developing a career in trust and safety, providing deep insights into end-to-end safety features and strategies. You'll work closely with R&D and Algorithm teams to enhance models, collaborate with global operations to refine human moderation strategies, and partner with policy teams to explore platform policy iterations. This role places you at the cutting edge of industry practices in trust and safety, making your contributions vital to the safety of billions of users worldwide.

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Responsibilities:
- Design tailored safety solutions, including user-facing tools and strategies, based on the unique characteristics of emerging TikTok features;
- Set success metrics and collaborate across the organization to implement action plans;
- Independently drive multiple complex projects simultaneously, establishing a robust workflow for seamless cross-team collaboration;
- Utilize industry insights, user research, and data analysis to track the effectiveness of safety measures;
- Identify potential areas for improvement, prioritize effectively, and iterate using appropriate methodologies;
- Define the long-term product roadmap for a scalable and efficient safety system for new features.

Qualifications

Minimum Qualifications:
- Bachelor's degree or higher;
- 5 years of product management experience in consumer-facing mobile or web internet companies;
- Strong project management and communication skills, with the ability to manage multiple stakeholders across different time zones and influence global cross-functional teams;
- Proven experience in designing product solutions based on data and research, with expertise in analyzing and improving product designs;
- Hands-on experience in identifying and optimizing performance to enhance product quality and user experience.

Preferred Qualifications:
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role;
- Experience in Trust and Safety and understanding the landscape and new policy development and implementation;
- Familiar with agile project management skills, recommendation system and ML;
- Experience in organizing and coordinating large-scale projects;
- Experience of working with global partners.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $199500 - $393300 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): Seattle, WA, USA
Job ID: TikTok-7483995357576907016
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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