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Product Manager (Business Solutions) - Trust and Safety

AT TikTok
TikTok

Product Manager (Business Solutions) - Trust and Safety

Singapore

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

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At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Introduction
The Platform Product Management team is under TikTok Trust and Safety. Their goal is to keep the platform running smoothly and to guarantee user safety.

Responsibilities:
1. Conduct risk underwriting for product front-end inspection tours. Actively dig out hot and high-risk clues based on demands, conduct risk verification and provide conclusion feedback.
2. Be familiar with the expression methods and presentation forms of various risk contents. Conduct blue-team offensive and defensive tests by imitating or creating risk in pictures/text/videos.
3. Construct special simulation cases according to the requirements of upstream products to assist models and strategies in process optimization.
4. Undertake individualized business line demands, verify the progress of process optimization, and conduct secondary verification by re-investing simulation cases.
5. Based on the results of simulation offensive and defensive/risk inspection tours, output optimization suggestions are made through data analysis and problem mining/abstraction.
6. Be familiar with various content security business scenarios and provide targeted diagnosis and optimization plans for content security solutions.
7. Analyze and iterate the required strategies and data capabilities, and be responsible for long-term business results.

Qualifications

Minimum Qualifications:
- Bachelor's degree or above, preferably with a background in Engineering or Computer Science.
- Strong business acumen and a thorough understanding of business dynamics, skilled at identifying and addressing user pain points.
- Risk mining ability and high risk sensitivity, able to continuously dig out frontend safety risks and potential loopholes of products.
- Exceptional communication skills and adept at cross-functional & cross-border collaborations.
- Ability to process pictures/text/videos and be proficient in using graphic software such as PS/PR.

Preferred Qualifications:
- Experience in content safety strategy operation and knowledge in the international content safety domain.
- Good awareness of political changes and risks. Be proficient in at least one business line review rule and be familiar with the review process.
- Experience in front-end and back-end closed-loop products, and experience in content management products.
- Strong aptitude for learning and innovation, experienced in initiating and managing new business projects.
- Proficient in prioritizing tasks within tight deadlines, and coordinating with various stakeholders to achieve business objectives.
- Focus on data analysis and results-oriented strategies, proactively identifying and addressing system and business challenges to drive effective solutions.
- Demonstrates resilience under pressure, embracing challenges with determination.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Client-provided location(s): Singapore
Job ID: TikTok-7414688461745998089
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.