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Product Manager (Business Solutions), Trust and Safety

AT TikTok
TikTok

Product Manager (Business Solutions), Trust and Safety

Singapore

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

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At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

The Platform Product and Operation team is under TikTok Data-Trust and Safety. Their goal is to keep the platform running smoothly and to guarantee user safety. The business solution team is responsible for business security and user experience; Evaluate the potential compliance and various risks of the business in a qualitative and quantitative manner, propose feasible prevention and control plans, follow up on the implementation and execution of various optimization strategies, and be responsible for the long-term results of the business.

Responsibilities:
1. Familiarize oneself with various methods and presentation styles of risk content, conduct malicious content injection, and evaluate the platform's ability to identify and filter out violations.
2. Master various social engineering attack techniques, simulate phishing emails, induce clicking on links, etc., to evaluate the system's ability to detect and block cheating and fraudulent behavior.
3. Collect and organize data and logs during attack simulations, extract key indicators and reports, and output content security strategy optimization plans.
4. Collaborate with upstream and downstream business teams to identify potential security risks and propose improvement suggestions, producing risk assessment reports.
5. Design and develop security drill plans, design appropriate attack methods and techniques based on the characteristics of different scenarios and user behaviors, ensuring that simulated attacks are meaningful and effective, continuously improving the quality and efficiency of evaluations.
6. Continuously optimize solutions based on simulated attack results and feedback, taking long-term responsibility for business outcomes.

Qualifications

Minimum Qualifications:
1. Possess the ability to operate content security strategies, with knowledge and experience in the international content security field.
2. Have the capability to discover risks, with a high sensitivity to risks, continuously uncovering security risks and potential vulnerabilities at the product's front end.
3. Demonstrate good political sensitivity and risk awareness, proficient in at least one business line review rule, familiar with the review process.

Preferred Qualifications
1. Proficient in data analysis and effective communication skills to support specific requirements coordination.
2. Have the ability to handle graphics/videos, proficient in using graphic software such as PS/PR.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Client-provided location(s): Singapore
Job ID: TikTok-7437063110575704338
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.