Responsibilities
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
At TikTok, creation is the core of our purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
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The LIVE Operations team is looking for a highly engaged, data-driven & creative Product GTM & Operations Manager based in London to help support creator growth, revenue and platform engagement by helping us launch new product features, overseeing and optimising our product portfolio, and being the product advocate for our market towards the product team. This role will report directly to the Country Manager.
Responsibilities include:
- Product Go-to-market
- Build robust relationships with product teams, understand and provide input to product roadmap and align with market plans
- Own local product GTM strategies and drive adoption of new products and product features through e.g. briefing of operations team, creation of localised educational material, design and management of campaigns etc
- Product portfolio optimization
- Track, analyse and assess product portfolio impact, incl. adoption, usage, revenue impact etc and identify trends and patterns
- Collect, analyse and categorize product feedback from operations team
- Develop action plans & strategies to drive increased post-launch product impact through targeted further measures
- Channel product-specific takeaways and suggestions to product teams
- Product advocacy
- Develop and refine understanding of market-specific product needs
- Compare product needs to existing product portfolio; identify potential gaps & deduce market-specific product priorities
- Align product priorities with product team & help influence product strategy
Qualifications
Minimum Qualifications:
- Minimum 2-4 years of working experience in GTM or product operations, ideally within the tech industry
- Robust data analysis skills and ability to deduce actionable takeaways
- Strong project management skills
- Strong communication & stakeholder management skills and ability to work collaboratively and efficiently together with diverse teams
Preferred Qualifications:
- Excellent verbal and written English language skills
- Understanding and previous experience working in creator/livestreaming industry preferred
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.