Responsibilities
The Trust & Safety Policy team develops and reviews our community policies to promote a positive and safe environment for all of our users and content creators to enjoy and express themselves.
As T&S Policy Content Strategy Manager, you will be driving transparency about TikTok's community policies and our approach to user safety and user education.
What will I be doing?
- Drive the content strategy for TikTok's Trust & Safety websites, e.g. TikTok's Safety Center.
- Define long-term strategic goals related to the transparency of our policies and user education.
- Identify strategic opportunities to align approaches, leverage existing resources, with a view to increase the quality, accessibility and visibility of transparency efforts.
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- Drive relevant projects as required.
- Author or support the development of high-quality, engaging and accessible content related to Product Policies and transparency work.
- Organize and articulate ambiguous and complex ideas or issues into clear documentation and analysis.
- Manage cross-team relationships, in particular with senior stakeholders - collaborate with others in Product Policy, with Product, Legal, Public Policy, and Public Relations teams to build consensus.
Qualifications
Minimum Qualifications:
- 5+ years of experience in Trust & Safety policy, public policy, or policy communications, specifically in the technology/social media/content development space
- Demonstrated experience in content strategy and development, including managing, curating, and drafting content for large-scale platforms, in public policy, or policy communications
- Experience leading or contributing to large-scale transparency and user education initiatives within a tech or policy environment
- Impeccable verbal and written communication skills, with a proven ability to author significant policy content
- Deep understanding of content safety considerations, including online abuse, minor safety, human rights, freedom of expression, and privacy rights
- Experience working collaboratively with cross-functional teams in a fast-paced environment
Preferred Qualifications:
- A good understanding of tech regulation and compliance, particularly in the EMEA region.
- Experience working at a global UGC platform.
- Project management experience.
Note: This role can be based in Dublin/ London