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Platform Product Manager, Governance & Experience - Local Services (Singapore)

AT TikTok
TikTok

Platform Product Manager, Governance & Experience - Local Services (Singapore)

Singapore

Responsibilities

Team Introduction
With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.
In Local Services, through POI, Video, LIVE, Search, and other various products, services and merchants related to life are creatively connected, making the daily life experience richer, more unique and more innovative.
At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

Job Description:
1. Design and enhance platform infrastructure for Local Services, focusing on scalability, efficiency, and user experience across merchants and consumers.

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2. Develop and optimise B-end governance tools and products, such as violation centers, content and listing management systems, and operational dashboards, to ensure compliance and quality.
3. Collaborate closely with engineering, algorithms, operations, and compliance teams to enhance system performance.
4. Leverage data-driven insights to identify pain points, drive feature improvements, and optimise ecosystem health.

Qualifications

Minimum Qualifications:
1. Bachelor's degree or above, with minimally 5 years of experience in platform product management.
2. Solid product architecture thinking with strong understanding of platform product growth.
3. Excellent English communication skills, with the ability to collaborate across cross-functional global teams.
4. Strong data analysis skills, with the ability to interpret large datasets, uncover insights, and drive product improvements.

Preferred Qualifications:
1. Experience within local services, e-commerce, or similar industries preferred.
2. Candidates with strong understanding of governance mechanisms and compliance tools will be prioritised.

Client-provided location(s): Singapore
Job ID: TikTok-7493730961503324424
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.