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Operations Manager, Content Ops Korea

AT TikTok
TikTok

Operations Manager, Content Ops Korea

Seoul, South Korea

Responsibilities

About the Team

Our team is at the forefront of building and nurturing strategic content partnerships in Korea, collaborating with leading media entities such as TV stations, film studios, OTT platforms, gaming and sports organizations, and other professional content producers. We are passionate about enhancing TikTok's content ecosystem by driving innovation, growth, and digitalization through close collaboration with both external partners and internal cross-functional teams.
We thrive in a fast-paced environment, where teamwork, creativity, and strategic thinking are key to achieving our goals. Our team is dedicated to ensuring seamless operations and fostering strong relationships with partners to deliver high-quality content experiences for TikTok users. If you are excited about shaping the future of content and media, you'll fit right in with us.

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We are seeking a positive, motivated and highly organized individual to take on a hybrid role that combines leadership support, project leadership, and partner account management. This role will play a critical part in driving optimizing internal operations and supporting strategic initiatives across multiple functions.

This role will be based in Seoul.

Responsibilities

Country Leadership and Operational Support
- Working closely with the Head of Operations, Korea, to provide support on daily operations , project planning, product launch, team cadence, prioritization, and execution of cross-functional initiatives.
- Coordinate and schedule country-level and department-level business meetings; assist with the preparation and dissemination of agendas, meeting materials, and follow-up reports.
- Regularly monitor operational performance metrics, identify and report issues or opportunities, and lead or contribute to impactful, forward-looking strategic projects.

Key Partner Content Operations & Project Support
- Support the management of key local partner accounts to drive their success on the platform through strategic content optimization and data-informed recommendations provided to internal teams.
- Monitor partners' performance and monetization status, including ad credits usage, and deliver training and advice, and neccessary resources to help partner managers
- Support partner engagement initiatives led by the Publisher and Programs teams, such as partner training sessions, workshops, and external events.

Qualifications

Minimum Qualifications
- A bright, proactive mindset with positive energy that uplifts team dynamics and contributes to a collaborative work environment
- 5+ years of experience in a reputable local or global organization
- Bachelor's degree or equivalent practical experience
- Strong analytical thinking with the ability to leverage data to inform decisions and adapt strategies
- Excellent communication skills in both Korean and English, both written and verbal

Preferred Qualifications
- Prior experience in the tech or digital content industry, particularly in account operations and partner support
- Experience supporting one or more senior leaders in a fast-paced, dynamic environment
- Proficiency in Chinese (Mandarin) will be advantageous as some stakeholder teams that this role will be working are based in China.

Client-provided location(s): Seoul, South Korea
Job ID: TikTok-7493482479698774280
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.