Merchandise Strategy MBA Intern (TikTok Shop - US Operations Center) - 2025 Start (MBA)

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Introduction:
We are the merchandise strategy team, part of the Tiktok Shop US Operations Center. The team focuses on merchandise strategy and related operations. We are mainly responsible for 1) selecting qualified merchandise by a set of criteria; 2) collaborating with category teams and user product operation teams (eg. UG, Campaign, Creator, Shoptab) to attain incremental GMV by boosting and subsidy on qualified merchandise.

We are looking for talented individuals to join our team in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.

Successful candidates must be able to commit to an onboarding date by end of year 2025.
Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible.

Responsibilities:
- Product Pool Admission and Removal: Review products submitted by business teams based on established criteria for admission and removal in key product pools. Track the performance of product pools and take action to remove items that do not meet the required thresholds.
- Monitoring Product Pool Performance: Assist in creating and maintaining a data-driven system to monitor key performance indicators like product traffic and conversion rates. Help identify performance issues and support teams in implementing solutions.
- Product Information Quality Improvement: Help develop and implement Standard Operating Procedures (SOPs) for product pools based on product information quality criteria. Work with business teams to ensure the accuracy and quality of product information.

Qualifications

Minimum Qualifications:
- MBA or Master's student expected to graduate after November 2025. Academic background in mathematics, statistics, supply chain, computer science, or related majors is preferred.
- Exceptional ability of data processing and analysis. Proficiency in Excel, Word and other office software. Strong written communication skills.

Preferred Qualifications:
- Relevant internship experience in data analysis, category management and creator operation in internet e-commerce, and business analysis in consulting company is preferred.
- Data sensitivity, clear logic, self-motivation, and a strong sense of accountability.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

[For Pay Transparency] Compensation Description (hourly)

The hourly rate range for this position in the selected city is $38- $38.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.