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Manager, Creator Curriculum Development

AT TikTok
TikTok

Manager, Creator Curriculum Development

Los Angeles, CA

Responsibilities

About the Team:
Creators are the heart and soul of TikTok. The Creator team's mission is to facilitate our Creator community's growth and development, drive high quality content production and increase creator engagement and product adoption through scaled content and education programs. This team will also create scalable initiatives to build, celebrate, and recognize our diverse and inclusive Creator communities around the world.

About the Role
The Creator Development team is responsible for tiered Curriculum Development, focusing on product education/adoption, content best practices and reinforcing core narratives that support business goals. This team is also focussed on creator manager enablement, implementing a regular stream of education to increase knowledge of creator managers in core areas. This role will help develop tiered curriculums and effectively implement educational resources.

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Responsibilities
- Develop tiered curriculums and effective always-on education resources, such as webinars, one-pagers, Creator Academy articles and videos
- Collaborate closely with Creator Growth and Journey team to devise curriculums suitable to grow creators across scaled and direct management.
- Collaborate closely with Direct and Scaled Management teams to create internal enablement sessions around product features, moderation & safety, relationship building and more in order to enhance account management.
- Collaborate closely with Product Adoption team to develop curriculums and other educational resources for their programs.
- While the overall team supports all regions, this role will primarily oversee execution for North America

Qualifications

Minimum Qualifications
- 5+ years working experience focused on the creator and content ecosystem, ideally with experience at other top content, entertainment and social media/influencer platforms, companies, or relevant industries
- Understanding of the TikTok platform, TikTok creators, and the current competitive landscape
- Highly collaborative with a strong track record of working across teams, organizational structures, and geographies to drive impact
- Strong documentation, presentation, and communication skills with an ability to tailor to different audiences
- Understanding key business priorities, including the ability to clearly articulate key issues, recommend solutions, and drive projects start-to-finish to serve those core business priorities
- Superior attention-to-detail, multi-tasking, and time management skills
- BA/BS degree or equivalent practical experience

Preferred Qualifications
- Experience developing, producing, launching, and measuring the effectiveness of online & offline education content
- Product marketing experience
- Experience working in a global organization across timezones and cultures
- MS/MA/MBA in Marketing
- Fluent in English and Korean or Japanese to be able to review APAC content to improve content quality

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $115000 - $155000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): Los Angeles, CA, USA
Job ID: TikTok-7488944256930859272
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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