Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Machine Learning Engineer, SMB

AT TikTok
TikTok

Machine Learning Engineer, SMB

San Jose, CA

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Want more jobs like this?

Get Data and Analytics jobs in San Jose, CA delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

Join us.

SMB engineering team is responsible for developing software to empower all small and medium businesses to succeed by building scalable platforms, seamless products and comprehensive solutions. In the next few years, while SMB revenue will be the significant portion of total ads business, as an engineering team, we also dedicate ourselves to solving challenging but interesting problems in a more scalable and innovative way through advanced software architecture, engineering practice and cutting-edge algorithms. At the same time, we closely work with strategies, data scientists, product managers, operations and sales teams. Diversity in skills, culture and background is our source of power.

We are looking for machine learning engineers who are passionate about innovating, creating and evolving scalable and reliable software, architecture and technical solutions to systematically and aggressively enable our SMB customers' success and grow our company's revenue. You will work on many different challenging problems, such as creative recommendation, ads delivery, personalized coupons, LLM-based customer support, etc.

Responsibilities:
1. Shape TikTok Monetization's growth through the development of personalized strategies such as coupons, internal advertising, and intelligent suggestions. This role directly influences the company's P&L and monetization roadmap.
2. Work with cross-functional teams to design cutting-edge machine learning models aimed at enhancing SMB advertisers' performance. This includes predicting key performance indicators like click-through rates and conversion rates, leveraging data and technology to drive business outcomes.
3. Build TTAM (TikTok Ads Manager) Copilot by integrating LLMs into our products and services to improve advertiser engagement. Tasks include developing Generative-AI based QAs, recommending auto-creation strategies, and developing conversational creation flows, all contributing to user satisfaction and engagement.

Qualifications

Minimum Qualifications:
1. Master's degree in Computer Science, Engineering, Mathematics, or a related field.
2. Experience with machine learning, in either an academic or industrial setting.
3. Strong knowledge of machine learning algorithms and techniques, including natural language processing, computer vision, click-through rate prediction, etc.
4. Proficiency in programming languages such as Python, C++, Go, or Java, and experience with machine learning libraries and frameworks (e.g., TensorFlow, PyTorch, or scikit-learn).
5. Experience with big data technologies, such as Hadoop, Spark, or Hive.
6. Strong analytical and problem-solving skills, with the ability to develop creative solutions to complex problems.
7. Very strong teamwork skills (e.g. communication, collaboration, ownership, empathy, honesty).

Preferred Qualifications:
1. PhD in Computer Science, Engineering, Mathematics, or a related field.
2. Experience in developing industrial advertising systems and recommendation systems.
3. Experience with LLM and AIGC.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $136800 - $205000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): San Jose, CA, USA
Job ID: TikTok-7275190301231581499
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.