At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. The US Supply Chain and Logistics team is a dynamic and forward-thinking organization within TikTok Shops dedicated to revolutionizing the e-commerce landscape through innovative supply chain and logistics solutions. Our mission is to build and sustain an agile, efficient, and responsive supply chain that powers the next generation of e-commerce platforms, ensuring seamless, on-time deliveries while enhancing the overall customer experience.

We are looking for talented individuals to join our team in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.

Successful candidates must be able to commit to an onboarding date by end of year 2025.

Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities:
-Develop strategic plans focused on enhancing the logistics experience for merchants and customers
-Bring your vision to life through technology, vendor partnerships, and/or operational processes, taking a multi-disciplinary approach to delivering innovative solutions
-Utilize data-driven insights to assess quality, efficiency, accuracy, and other aspects of the supply chain and customer experience
-Write the business requirement documents to develop new features and enhancements
-Work closely with Tiktok's product, engineering, governance, operations and account management teams to address customer, merchant and operational needs.
-Develop the comprehensive network strategy that integrates the Fulfilment Center and Transportation network with growth opportunities
-Refine the understanding of the value of the speed of delivery to our customers by product class by working with data science and fulfillment optimization
-Improve the decision quality by increasing precision of cost used in the tradeoff from fulfillment center to customer

Qualifications

Minimum Qualifications
-Bachelors degree in business, engineering or equivalent
-3-5 years of experience in strategy, consulting, product or program management, solution design or related field
-Ability to break down and solve problems through quantitative thinking and analysis
-Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders

Preferred Qualifications
-Masters degree in business or related field
-E-commerce experience
-Supply chain, logistics or operations experience is a plus

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $125400 - $139333 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.