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Learning & Enablement Partner, Global Product Education

AT TikTok
TikTok

Learning & Enablement Partner, Global Product Education

San Jose, CA

Responsibilities

TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

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At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the team:
The Business Training & Development team enables the Global Business Solutions (GBS) organization with Product and Sales Enablement, and Leadership & Professional Development.

About the role:
This role partners with Product teams teams to build internal product education and "go-to-marktet" (GTM) for the GBS sales organization The core focus is on building learning strategy and operationalizing ways of working to drive scalable product education to the business.

Responsibilities:
- Sales Enablement, partner with the product team to deliver training for Sales
- Design the learning strategy for a sales organization focusing on improving expertise in understanding and positioning product solutions
- Develop global frameworks to enhance product education and product adoption for the GBS sales organization
- Establish strong relationships with Product Solutions & Operations (PSO), Global Marketing and Business Training Specialists (PSO being the key business partner)
- Support the creation of an operational model tying together internal and external GTM for product education, aligning narratives, communication and training with PSO and Global Marketing teams
- Act as the voice of the business training team to the product team and vice-versa.
- Integrate product learning content workflows with the Product Strategy & Operations teams to establish a learning framework where information is being shared with the sales organization at regular cadence
- Track, analyze and report on business outcomes and ROI for all product-specific learning initiatives
- Partner with Product teams to deliver product training to sales teams, as applicable
- Product Team Enablement, understanding and supporting development of the Product teams
- Support learning strategy and training for the Product teams to enhance communication, influence and leadership capabilities, as applicable

Qualifications

Minimum Qualifications:
- Ability to work out of our office in San Jose, CA
- 5+ years of overall experience
- 2+ years in product space in the digital advertising industry
- Experience in developing sales enablement programs and GTM strategies
- A commercial and data-driven mindset with experience conducting research and analysis; building business cases to influence management decisions

Preferred Qualifications:
- Experience working with and supporting global teams
- Strong track record of influencing cross-functional teams
- Ability to set priorities, problem solve and multi-task
- Flexible collaborator who thrives in a fast-paced, often ambiguous, environment
- Excellent communication and interpersonal skills

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $103000 - $145000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): San Jose, CA, USA
Job ID: TikTok-7413494029969246514
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.