About the Team:
The HR Operations team endeavours to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We are dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems, policies, and programs. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers.

Responsibilities:
- First point of contact for any employee queries. Support employees and improve employee experience by providing end-to-end HR solutions to solve any issues while building good and harmonious employee relations.
- Ensure legal compliance by managing and implementing applicable HR local requirements for the KSA and Africa market, with the potential of extended remit to additional countries within METAP.
- Manage employment contracts.
- Design new HR policies while making improvements and simplifications to existing HR processes and procedures.
- Support employee life cycle management processes such as on-boarding management, off-boarding, HR orientation for new hires, relocation, immigration, termination, job status changes, personal data changes, internal transfers, leave management & benefit operations including relevant documentation and employee file management in accordance with local legislation.
- Support and contribute to team initiatives focused on continuous improvement and optimization of internal processes and projects.

Qualifications

Minimum Qualifications:
- Fluency in Arabic is required as the role requires frequent communication with Arabic-speaking stakeholders.
- Relevant training/degree and experience within People Operations/Human Resources.
- Excellent knowledge of KSA employment legislation/compliance laws and market practices and favourably additional knowledge of other countries.
- Experience with employee lifecycle (onboarding, transfers, performance cycles, leaves of absence and off-boarding) and providing end to end HR solutions.
- Analytical and problem-solving skills with a high level of discretion, confidentiality, and ethics.

Preferred Qualifications:
- Excellent communication skills both written and verbal.
- Humility, flexibility, and good interpersonal & customer facing skills.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.