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HR Operations Coordinator - HR Lifecycle Operations - San Jose (Third-party Associate)

AT TikTok
TikTok

HR Operations Coordinator - HR Lifecycle Operations - San Jose (Third-party Associate)

San Jose, CA

Responsibilities

About Us:
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
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Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

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At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
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About the Team
TikTok is seeking a motivated and eager HR Operations TPA to support our Human Resources Operations team in the US. The HR Operations team at TikTok helps ensure strong quality, experience, and process for the Lifecycle Operations function. We support the employee lifecycle journey from hiring to separation, including onboarding, job status changes, timekeeping, data and reporting, and offboarding. This is a full-time contract role that can be located in our Los Angeles, CA, New York City, NY, or Austin, TX offices.
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Responsibilities:
1. Accurate data entry and reporting by utilizing a number of systems such as Workday, Apaas, docusign
2. Process employee data by collecting paperwork, identifying and recovering missing compliance documentation.
3. Partnering with various supporting teams to ensure smooth execution of procedures
4. Support data management and employee files with strong attention to details
5. Coordinate high volumes data processing and analysis
6. Provide first-level HR operations help desk support to resolve employee and team inquiries
7. HR-related projects as assigned in areas of administration, compliance, operations, and employee experience

This role is a 5-month temporary assignment. This role will be pay-rolled through a third-party staffing agency.

Qualifications

Minimum Qualifications
1. Minimum of 2+ years of coordination and/or administrative experience in a fast-paced, high-volume, and technology-centric work environment
2. Resourceful problem solver with a bias towards action that thrives on solving tough challenges
3. Highly organized, detail-oriented, and self-sufficient, with the ability to successfully project manage shifting priorities
4. Strong Excel and spreadsheet skills, including the ability to perform VLOOKUPs and pivot tables
5. Strong PowerPoint/G-Slides skills, including the ability to create and communicate professional presentations
6. Strong written and spoken communication skills, with the ability to articulate problems and solutions thoughtfully and thoroughly
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Preferred Qualifications
1. BA/BS degree
2. 1+ years of HR operations experience
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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

#LI-Hybrid

Job Information

[For Pay Transparency] Compensation Description (hourly)

The hourly rate range for this position in the selected city is $25- $38.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): San Jose, CA, USA
Job ID: TikTok-7413840736259017010
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.