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HR Generalist - Trust and Safety (Third-party Contractor)

AT TikTok
TikTok

HR Generalist - Trust and Safety (Third-party Contractor)

Kuala Lumpur, Malaysia

Responsibilities

Important Note: Please be advised that this job posting is on behalf of PERSOLKELLY. This is a 12-month temporary assignment managed by PERSOLKELLY, a third party who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by PERSOLKELLY. By applying, you agree that the information provided in your application may be processed for recruitment purposes and shared with the third-party agency, in accordance with ByteDance's Applicant Privacy Notice https://sf16-sg.tiktokcdn.com/obj/eden-sg/uvyloeh7vhonuhf/privacy/ByteDance_Global_Applicant_Privacy_Notice.pdf

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo

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Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team
You will be supporting our Trust & Safety business. Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

Responsibilities:
- Assist HRBPs with identifying and mapping out training needs for the region.
- Work closely with the HRBP team to push out meaningful and useful content for our APAC regional teams.
- Coordinate and manage training logistics in accordance with established schedules and roadmaps, ensuring seamless execution.
- Maintain meticulous records of training attendance and systematically measure training (ROIs), generating data-driven insights to inform continuous enhancements to Learning and Development within the department.
- Take ownership of critical operational processes, including cross-border transfer and employee probationary review processes, ensuring their efficiency and effectiveness.
- Drive process optimization initiatives to elevate the overall operational efficiency of the department.
- Provide guidance to leaders and employees on change management, particularly pertaining to updates in RTO and modifications to existing processes.
- Being the linkage/bridge between central teams and regional teams, providing editorial support to bring curated & translated contents to our regional teams.
- Own and drive internal knowledge base for our HR team and Business teams and always keep our knowledge base the one stop shop for key information.
- Other ad-hoc duties as assigned.

Qualifications

Minimum Qualifications:
- Excellent time management skills, prioritization skills and strong in both verbal and written communication skills.
- Maintain a positive, growth-minded attitude toward pressure and change.
- Strong communication skills in both Chinese and English for effective liaison with external stakeholders.

Preferred Qualifications:
- BA/BS degree preferred, fresh graduates are welcomed to apply.
- Work independently as well as collaborate effectively.
- Take pride and demonstrate ownership in the quality of work products.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

#LI-HL6

Client-provided location(s): Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Job ID: TikTok-7417651647898601779
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.