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TikTok

HR Business Partner - Trust and Safety - San Jose

San Jose, CA

Responsibilities

About Us
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

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About the team
Join the TikTok HR team as an HR Business Partner working with our Trust & Safety Operations teams. This is a full-service organization designed to build trust and confidence in protecting US user data and content assurance. We focus on compliance, safety strategies, and moderation for all content. You will join a fast-growing company and help shape our TikTok people experience. This position will be responsible for employee relations matters, people manager advice and coaching, on/off-boarding, engagement programs, performance management approach, workforce planning, and recruitment support. You will help facilitate key employee life-cycle and operational activities in partnership with our business unit, HR, and center of excellence teams. To enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change.

Responsibilities
Specifically, you will:
- Build strong partnerships with business leaders to translate business strategies and objectives into an HR roadmap; garner support and identity ownership for that roadmap.
- Coach leaders on people-related matters including talent assessment, development and succession, organization effectiveness, and high-performing team dynamics.
- Enhance employee development & management throughout the year by providing coaching, mentoring, and timely feedback; execute a goal-setting agenda with 360 performance evaluations and oversee the formal performance review and calibration process.
- Provide guidance and assist in implementing business restructures, workforce planning, and headcount modeling.
- Measure and monitor trends and the impact of key HR metrics and dashboards to drive HR needs planning.
- Proactively manage and resolve employee relations issues; ensure manager and employee compliance with company policies and procedures; partner with Employee Relations and Legal departments to support investigations, as needed.
- Leverage the COEs (HR Centers of Excellence) to develop and implement programs that foster employee engagement, D&I, and success.

Qualifications

Minimum Qualifications
- Minimum of 1 year of experience as a Human Resources Business Partner, and at least 3 years of experience in Human Resources as a Generalist or Human Capital Consultant.
- Proficiency in HRIS, Workday, and other technology platform tools.
- Corporate experience in employee relations, performance management, leadership development, and general HR program/operations.

Preferred Qualifications:
- Direct experience supporting Trust & Safety, Research Development, Data Scientist, Risk & Response, and/or Product Policy organizational pillars.
- Successful track record of designing and implementing people programs from the ground up.
- Strong analytical skills and proficiency in data analysis tools (i.e. Tableau, Exel, Power BI) to extract insights and drive strategic decision-making.
- Exceptional communication and presentation skills, with the ability to convey complex information clearly and effectively.
- Proven ability to autonomously manage multiple projects concurrently, with strong attention to detail and effective time management skills.

About the hiring process
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $79800 - $174400 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Client-provided location(s): San Jose, CA, USA
Job ID: TikTok-7371312200935901490
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.