At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the team
The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.
GBS is a dynamic, entrepreneurial, and ambitious client group, and our HRBPs who support them are too! We are excited to continue adding to our Human Resources team to attract, engage, and retain top talent to drive the continued growth of the organization.
At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

The Head of Vertical CSM will play a critical role in scaling the resposible Vertical in the Japan market, defining vertical sales strategy and being accountable for the team business goals. Our ideal candidate will have experience in providing consultations with advertisers on digital products and solutions, and the ability to work cross-functionally to identify and capitalize on opportunities. We are looking for an experienced leader who can actively pivot and address barriers to solve problems in a fast-paced environment, embrace changes and enhance the team to frame change as an opportunity to grow together.

- Responsible for all internal and external stakeholder management, long-term account plan development, product education and adoption
- Identify, prioritise and secure revenue opportunities through consultative and strategic client engagement - deep understanding of client's business objectives to deliver media solutions that tie to client's business objectives and KPIs
- Create compelling sales propositions utilising consumer trends, market knowledge and data-driven insights
- Develop and implement best practices for client servicing including relationship management, product suite education and enablement, business reviews, reporting and analysis
- Work closely with client partners and core cross functional teams to constantly analyse performance, drive test and learn strategies and brainstorm and develop scalable advertising solutions to deliver measurable results
- Contribute to the development of thought leadership, innovation and performance solutions

Qualifications

Minimum Qualifications
- Fluency in business English due to cross functional meetings with other regions
- 3+ years of people management experience
- Experience communicating smoothly with stakeholders to drive business goals and deliver results
- Ability to take proactive action, communicate and collaborate
- Attention to detail and the ability to analyze data and provide insight to improve business performance

Preferred Qualifications
- Experience working on a global platform
- Experience in the ad-tech industry, Television commercialization
- Data analysis expertise

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.