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Global Solution Expert - TikTok Money Platform

AT TikTok
TikTok

Global Solution Expert - TikTok Money Platform

Singapore

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

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About the Team
The TikTok Money Platform is responsible for providing a one-stop solution for financial matters across various monetization scenarios of TikTok. Its core functions include handling global financial compliance, taxation compliance, and financial regulations that are essential for monetization. Simultaneously, as a specialized team in financial compliance, it oversees the development and operation of solutions related to financial compliance. With the acceleration of monetization demands across TikTok's various business lines and its global operational scope, the capabilities related to financial matters need to be continuously expanded.
We are seeking a highly skilled and experienced Global Solution Expert in payment-related fields to join our team. As the Global Solution Expert, you will be responsible for providing expertise and guidance on payment solutions, strategies, and technologies to support our global operations. You will collaborate with cross-functional teams, including sales, product management, and technology, to develop and implement effective solutions that meet the needs of our diverse customer base.

Responsibilities:
- Serve as the subject matter expert on global payment solutions, including payment methods, platforms, processors, and regulatory requirements across various regions and markets.
- Conduct research and analysis of the global payment landscape, staying up to date with emerging trends, technologies, and industry best practices.Identify and evaluate payment solution providers and partners to ensure we have access to the most efficient and cost-effective payment infrastructure.
- Collaborate with internal teams to define and execute the global payment strategy, ensuring alignment with business objectives and customer needs.
- Work closely with product management teams to develop and enhance payment products and features, considering market trends, customer feedback, and competitive analysis, with engineer teams to integrate and optimize payment solutions within our systems, ensuring secure and seamless transaction processing.
- Stay up to date with regulatory requirements related to global payments, including data privacy, anti-money laundering (AML), and fraud prevention, ensuring compliance with our payment operations.
- Support the implementation and onboarding of new clients onto our payment solutions, providing technical expertise, guidance, and troubleshooting assistance. Provide training and educational materials to internal stakeholders, product teams, and customer support teams on global payment solutions, processes, and best practices.

Qualifications

- Bachelor's degree in a relevant field such as Business, Finance, or Technology. A master's degree or relevant certifications are a plus.
- Strong knowledge and proven experience in global payment methods, processors, acquirers, gateways, and regulatory frameworks, product management, consulting, or business development field.
- Familiarity with payment technologies and platforms, including mobile payments, e-commerce, IAP systems, and alternative payment methods. Up-to-date knowledge of global payment industry trends, emerging technologies, regulatory changes, and understanding of fraud prevention, risk management, and compliance in payment operations.
- Excellent analytical and problem-solving skills, with the ability to assess complex payment requirements and develop tailored solutions.
- Strong communication and presentation skills, with the ability to articulate technical concepts to both technical and non-technical audiences, to build and maintain relationships with internal stakeholders, clients, and industry partners.
- Strong project management skills, with the ability to prioritize tasks, manage timelines, and deliver results in a fast-paced environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Client-provided location(s): Singapore
Job ID: TikTok-7275616235484137787
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.